THE MOST COMMON QUESTIONS
I've forgotton my password, how can I reset it?
Not to worry – you can reset your password with the simple steps below:
Can I add or edit my address book?
Shipping & Refund
Do you ship internationally?
Yes and we offer free international shipping!
What's your international shipping fee and delivery time?
Below international shipping rates
What is your shipping policy?
We are Hong Kong based and offer free shipping for orders HK$280 or above! For orders below HK$280, a simple HK$28 shipping fee will apply.
Do you accept returns?
We undertand that having a flexible returns policy is important to your online shopping experience! We have a 30 days return policy. Please reference our Returns Policy page for further information.
What type of payments do you accept?
We accept Credit Card and PayPal payments.